Heads of Counselling

Facilitator: Jeremy Cass

Thank you for nominating your interest in participating in this Special Interest Forum. This forum will provide the opportunity to explore and discuss issues and challenges facing Heads of counselling services. A particular focus will be on the review of ANZSSA’s Best Practice Guidelines for the Provision of Counselling Services in the Post-Secondary Education Sectors of Australia and New Zealand that were last updated in September 2010.

Discussion Topics might include:

  • Process for reviewing the Guidelines
  • ‘Hot spots’ for revision
  • Highlighting missing elements
  • External regulatory/ethical influences


  1. Welcome and introductions
  2. Appointment of notetaker
  3. Confirmation of topics to be discussed
  4. Discussion
  5. Actions moving forward


The Australian and New Zealand Student Services Association Inc. (ANZSSA) is a professional association for people with an interest in the role of support services in post secondary education.

For more information, please visit ANZSSA website by anzssa.com.


ISANA International Education Association is the representative body for professionals in Australia and New Zealand who work in international student services, advocacy, teaching and policy development in international education.

For more information, please visit the ISANA website at www.isana.org.au.

Conference Managers

Please contact the team at Conference Design with any questions regarding the conference.