First Year Experience / Mentoring Program

Facilitator: Angela Leota-Hughes  (ISANA Branch President ACTiveNSW) Welfare and Engagement Manager – Asia Pacific International College

Thank you for nominating your interest in participating in this Special Interest Forum. This forum specifically looks at First Year Experience/ Mentoring Program

This forum will explore areas of

  • Students Expectations
  • Staff Expectations
  • Enhancing the Student Experience
  • Student Satisfaction

Discussion topics

  1. What are the student’s expectations at your Institute?
  2. What are your staff expectations at your institute (Elicos/VET/Higher Ed)
  3. What are some of the things that enhance the student experience at your Institute
  4. What are your highlights and student’s satisfactions.

To assist our discussions – discussions in groups with post it notes and share amongst each other

Post its will be collected and sent to those who have attended the forum to provide feedback


  1. Welcome and introduction
  2. PowerPoint Presentation Slides (First Year Experience/Mentoring Program
  3. Discussion
  4. Recommendations for future SIF/ISANA/ANZSSA (if any)



The Australian and New Zealand Student Services Association Inc. (ANZSSA) is a professional association for people with an interest in the role of support services in post secondary education.

For more information, please visit ANZSSA website by


ISANA International Education Association is the representative body for professionals in Australia and New Zealand who work in international student services, advocacy, teaching and policy development in international education.

For more information, please visit the ISANA website at

Conference Managers

Please contact the team at Conference Design with any questions regarding the conference.